By quickly providing the required call information your employees can communicate effectively in our fast-paced business world.
Immediate notification of missed calls in a dedicated Teams channel allows employees to respond more quickly and call back important customers or partners promptly
With the central overview of missed calls in the Teams channel, employees or supervisors can easily track which calls have gone unanswered and follow up accordingly.
Missed phone calls are seamlessly integrated into your Teams channels. Stay up to date on all missed calls.
Contact display via tel.search.ch
Your employees defined in the Teams channel can use the familiar and proven chat interactions for further processing of missed calls.
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Setup Coordination, Concept Design
(queue, call group, user, phone numbers)
Service activation, rollout, testing
Ongoing maintenance and operation support.
The add-on is integrated directly via our web service and does not require any additional software installation. Some configuration is required via your MS Azure environment. Integration is seamless via the Microsoft Teams administration interface.
Yes, the notifications appear on both desktop and mobile devices, so you can stay informed on the go.
The solution meets the highest security standards and complies with Microsoft Teams compliance guidelines. All data is transmitted and stored in encrypted form in accordance with data protection regulations.
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Directly in Teams-Administration.
By thumbs up or writing into a chat where all members will see it.
Yes it does.
Access to MS 365 Tenant Admin Account (Azure Portal?).
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